Richard Anderson

Customer Success Leader

Helping global enterprises turn technology investment into customer and commercial value.

Richard Anderson

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Career

  • June 2023 — Present

    SAP Engagement Cloud

    Enterprise Client Success Manager

    Managing SAP Engagement Cloud's largest enterprise customer portfolio, growing from €5M to €7M ARR and recognised as the #1 Customer Success Manager globally in 2025.

  • December 2018 — May 2023

    VML

    formerly Wunderman Thompson

    Senior Account Director

    Led strategic technology and transformation programmes for global organisations including EY and GE.

  • Earlier Career

    Sense Advertising · Accenture Song · KHWS · Gravity Thinking