Richard Anderson
Customer Success Leader
Helping global enterprises turn technology investment into customer and commercial value.

Selected enterprise customers
- H&M
- Harrods
- Ferrero
- Versuni
- Action
- Miral
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Career
June 2023 — Present
Enterprise Client Success Manager
Managing SAP Engagement Cloud's largest enterprise customer portfolio, growing from €5M to €7M ARR and recognised as the #1 Customer Success Manager globally in 2025.
December 2018 — May 2023
Led strategic technology and transformation programmes for global organisations including EY and GE.
Earlier Career
Sense Advertising · Accenture Song · KHWS · Gravity Thinking